Occasionally, we may require that the physical ticket is sent to us. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Please note that further documentation may be required following our review. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Cookie Notice Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. You should receive a confirmation after concluding your transaction. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Verification of information may be required prior to the acknowledgment or completion of any purchase. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Well need evidence from the relevant transport authority. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. The truth is that paying for insurance to guard against this is a waste of money. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address.
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